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Meta Client Solutions Manager, FMCG (Full Time) in Hamburg, Germany


We're seeking a Client Solutions Manager (CSM) to join our Global Marketing Solutions team. Based in Hamburg the CSM will be part of our FMCG team. For this specific role, we are looking for an experienced CSM to drive on our our global partnerships managed from the DACH region. The CSM is a strategic and enthusiastic solution-driver who puts Facebook customers at the core of everything they do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, the CSM is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimising complex opportunities, and use data and analytics to build a consultative solution for our customers. Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

Required Skills:

Client Solutions Manager, FMCG (Full Time) Responsibilities:

  1. Develop and enhance a deep knowledge of Brand Advertising and Digital Marketing, and accompanying Facebook solutions

  2. Customer and Industry Knowledge (with regards to the FMCG industry)

  3. Relationship Management

  4. Work and collaborate with diverse group of internal cross functional teams

  5. In partnership with Client Partner or Industry Manager, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners

  6. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships

  7. Analyse data and insights to guide strategy and implementation of Facebook solutions

  8. Drive education on Facebook product, company updates and share Facebook best practices as relevant to client or agencies' business

  9. Influence product innovation based on client needs and feedback

  10. Provide and oversee Facebook marketing strategy, align with client's key business objectives

  11. Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement solution (derive actionable insights, synthesize results into recommendations)

  12. Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time targeting recommendations)

Minimum Qualifications:

Minimum Qualifications:

  1. Strong experience as user of Meta platform and familiarity with Meta’s ad products

  2. Demonstrated understanding of the FMCG industry, and key clients within it

  3. Experience working directly with marketing, media and/or consulting companies

  4. Advanced Excel skills

  5. Experience presenting to external stakeholders at a variety of levels

  6. Strong project management abilities, with experience completing projects with minimal direction with high attention to detail

  7. Experience providing insights and campaign optimisations/recommendations

  8. Demonstrated ability to build strong working relationships with internal and external partners

  9. Experience leading and managing initiatives with support from team/manager

  10. Experience supporting the execution of account growth strategy and action plans as part of a team

  11. Demonstrated experience analyzing data sets and delivering actionable insights

  12. Ability to guide adoption of products/solutions

  13. Demonstrated ability to influence internal and external stakeholders - anticipating challenges and objections, providing solutions and guidance with support

Preferred Qualifications:

Preferred Qualifications:

  1. FMCG industry or media agency biddable experience preferred

  2. Experience in both brand and performance marketing

Industry: Internet